You can return an item that is defective, damaged, or does not match the characteristics of the order placed within 7 days of receiving the item.
The refund for the item will be made when the returned item is not damaged or tampered with.
Note
The refund for the item will be made when the returned item is not damaged or tampered with.
Note
- If the item ordered arrives damaged or does not match the description, the costs of returning the material will be borne by Idee Preziose Gioielli, who will credit you with the shipping costs incurred (only with the shipping method chosen by Idee Preziose Gioielli)
- Refund processing times may vary depending on the purchase method chosen at the time of purchase.